Starbucks Philippines is giving its loyalty program its biggest update in years, introducing a more personalized rewards experience that lets members decide how—and when—they redeem their Stars.
Starting July 21, 2026, Starbucks Rewards members can choose from multiple redemption tiers instead of having every 100 Stars automatically converted into a reward voucher redeemable for a free drink, bakery item, or cake slice.
The update launches alongside a redesigned Starbucks PH App, which will become the brand’s new digital hub for rewards, account management, and future app-based experiences.
The move reflects a growing trend among brands to give customers greater flexibility through technology, replacing one-size-fits-all loyalty programs with reward systems tailored to individual preferences.
Under the new Multi-Tiered Rewards program, members can use their Stars to choose rewards across three tiers in the app, before ordering at the counter:
- 50 Stars: a free drink customization (excluding breve and 2 oz heavy cream) or a bagel, glazed or chocolate-dipped doughnut, or a slice of banana loaf
- 100 Stars: any handcrafted beverage (excluding Coffee Traveler Kit, French Press, or Reserve Ice Cream beverages) or a bakery item
- 150 Stars: any pasta, sandwich, or cake slice
The new Starbucks PH App also introduces real-time Star tracking and a faster sign-in experience. Existing members can simply download the new app beginning July 21, with their account credentials, earned Stars, and stored balance automatically carried over. New customers can register directly using a personal email address.
Another key enhancement allows members to decide when to redeem their Stars. The 90-day voucher redemption period begins ony when a reward is issued.
While Mobile Order & Pay will not be available in the new app, Starbucks says the feature will return in a future update.
Multi-Tiered Rewards and the new Starbucks PH App go live today, July 21, across all Starbucks stores nationwide.
