Globe Telecom is urging its customers to keep their SIM registration information up-to-date if their details have changed since registering, such as address, name due to marriage, or government ID.
This is in compliance with the SIM Registration Act, enacted in December 2022, which requires users to register their SIM cards with accurate details to deter crime.
Customers can update their registration on Globe’s online platform. Globe reminds customers to submit accurate details and a real photo ID as providing false information or failing to update SIM registration details could result in penalties under the law.
Each customer may update SIM Registration details for up to two times a year.
To update SIM registration details on the portal, simply follow these steps:
- Log in to the Globe SIM registration portal.
- Navigate to the registration section and select the “Edit” option.
- Make the necessary changes to personal information, such as name, address, email, and profile photo.
- Save the updated information and ensure that the changes are correctly stored.
Globe prioritizes a secure registration system with features such as advanced encryption protocols, live photo capture to prevent the use of stock or pre-existing photos, and limited ID submission attempts.
