• July 21, 2024

Xiaomi fans in and around the city of Manila can now get end-to-end service—from product purchase up to after-sales support—in the recently inaugurated Xiaomi exclusive service center in the Philippines.

Located on the ground floor of SM City Manila, it aims to provide a harmonious experience and luxurious treatment for its consumers.

This is the second Xiaomi exclusive service center in the country, following the first one that opened in BGC last December.

“The inauguration of our second Exclusive Support Center brings to life our promise to provide excellent customer service to the Xiaomi community and that our fans can expect more branches to open in more key cities and extend this exclusive customer service experience to more Xiaomi fans nationwide,” shared Xiaomi Philippines Service Manager, Joel Salera. 

Xiaomi announced last year that part of its goals for 2022 is to ramp up its after-sales service in the country.

Earlier in 2021, Xiaomi increased its after-sales touchpoints by growing from 10 to 20 service locations across the country, as well as adding 10 additional authorized service centers to serve Xiaomi TV products. A Xiaomi Contact Center was also established to support customers in the Philippines and the Americas. 

Aside from enhanced customer service, Xiaomi fans may enjoy the benefits of Xiaomi’s second exclusive service center promo, which offers a 50% discount on out-of-warranty labor fees. This promo runs until March 12 only.

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