• July 20, 2024

Customers can now enjoy the convenience of dropping off their Apple devices that need premium repair or maintenance service at select Power Mac Center (PMC) or The Loop stores with a minimal shipping fee.

Apart from accessibility, customers can trust that their precious devices are in good hands at Mobile Care Service Center—PMC’s Apple Authorized Service Provider—which will be handling all the necessary repair services with its Certified Engineers and exclusive access to genuine parts.

The retail drop-off service is available for all Apple users in the Philippines who bought devices from Power Mac Center and other stores, whether in or out of warranty.

Mobile Care Service Centers accept iPhone 7 series or later, MacBook Air early 2015 model or later, MacBook Pro 2017 model or later, and iMac 2017 model or later.

To avail the service, customers should do the following:

  • show proof of purchase for validation
  • back up or migrate your files beforehand
  • remove all accessories and personal information
  • disable all security passwords
  • deactivate FindMy
  • provide their own packaging, preferably the original box

Once the service transaction is complete, the device will be delivered directly to the customer’s preferred address.

Fully equipped to offer fast and efficient repairs, Mobile Care Service Centers accommodate personal and enterprise service requirements. It has full-service locations nationwide including The Annex at SM City North EDSA, SM City Marikina, Northeast Square Greenhills, The Podium, Glorietta 5, S Maison, Festival Alabang, SM City Clark, Robinsons Galleria Cebu, Festive Walk Mall Iloilo, Abreeza Mall, KCC Mall de Zamboanga, and Limketkai Center in Cagayan de Oro.

For all service-related inquiries and other details, you may get in touch with PMC via landline at (02) 8725-4762, email, or the Mobile Care Viber Community.

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