Globe has announced its plans to deactivate its old mobile apps this year and unify them into the new GlobeOne app for a better and streamlined customer experience.
With a single platform serving as the ultimate digital tool for Globe and TM, customers will no longer be overwhelmed by multiple apps for their different needs.
TM, Globe At Home, and the old GlobeOne apps are scheduled for deactivation this year while the Switch and Rewards app was already incorporated into the new GlobeOne app last November.
“Unifying our Globe apps enhances the way we interact with our customers. Beyond the empowerment we strive to provide through our continuous innovation, we believe this is a huge step towards our vision of being a catalyst for a better, more digitally-enabled Philippines,” said Patrick Dela Cruz, head of Digital Product Execution and Operations at Globe.
Dela Cruz encourages Globe and TM customers to switch to the new GlobeOne app as soon as possible to familiarize themselves with its features and start enjoying its benefits.
Globe launched the GlobeOne app in August 2021. It allows customers to view, monitor, and manage their Globe Postpaid and Prepaid, Home Prepaid WiFi, Rewards, and TM accounts. Customers can also buy or share prepaid load and promos, pay bills, enjoy exclusive gifts and discounts, earn and redeem exciting rewards, subscribe to awesome promos, and get customer support.