• December 9, 2023

Epson Philippines customers can now schedule product demonstrations and inquire about products with Epson’s Virtual Demo channel.

Available on Viber, customers are given a more personal experience as they chat or call one-on-one with an Epson Virtual Demo Specialist.

Through the Virtual Demo on Viber, customers can efficiently engage with an Epson Virtual Demo Specialist at their own convenience for concerns specific to product specs and demo schedules. This newly available Viber channel addresses customers’ demo requests through online chat, call, or video conference.

Note, however, that for technical and service concerns, customers must call the Epson Customer Care hotlines:

  • Toll-free (PLDT): 1-800-1069-37766
  • Metro Manila: (02) 8441-9030

“Epson is committed to giving full support and accessibility to its customers,” said Eduardo Bonoan, General Manager of Marketing Division at Epson Philippines. “We have made sure that our customers can easily get in touch with our Epson Virtual Demo Specialist for product demo schedules. We also want to ensure that customers are able to choose the Epson product best suited for their needs, which is why we encourage them to schedule product demonstrations at their preferred times.”

Customers are also given the option to either hold an on-the-spot product demonstration or schedule one at the customer’s preference. Product demonstrations can be held either online via video call, on site at an Epson Solutions Center, or even at the customer’s office space. The demonstration is preceded by a detailed consultation with an Epson Virtual Demo Specialist, where customers give their complete requirements and the Epson Virtual Demo Specialist recommends a product for demonstration.

Interested customers can add the Epson Virtual Demo channel with Viber number 09686641312 or visit Epson Philippines’ Facebook page for more details.

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