• October 4, 2023

Bank of the Philippine Islands (BPI) has unveiled its new “future-ready” mobile app, which will soon replace the current BPI mobile banking app.

According to BPI, the new app allows consumers to open a savings account online within five minutes with just one ID.

“We’re proud of the new BPI app, and we know there’s room to continue improving,” BPI President and CEO Jose Teodoro Limcaoco said. “While we look at the best technology and digital solutions to ensure that we deliver excellent service, we anchor the designed experiences to what our customers need.” 

According to Maria Cristina Go, BPI Head of Consumer Banking, the new BPI app is key to the bank’s “phygital” approach to make the bank accessible to more Filipinos through physical branches, and digital channels and platforms.

From left: TG Limcaoco, BPI President and CEO; Mariana Zobel de Ayala, BPI Consumer Bank Marketing, Platforms, & Digital Activation Head; Fitz Chee, BPI Platforms Business Head; and, Ginbee Go, BPI Executive Vice President and Consumer Banking Head

The new BPI app also boasts an improved user experience. Users can get things done in fewer taps, with top transactions that are easier to access upon login and faster to finish. Help links are now found within transaction processes for easier access to guides and FAQs.

In May, BPI will also roll out AI-powered tracking and insights. The app will offer financial advice, payment reminders, and actionable tips to help millions of Filipinos improve their financial wellness.

Other features that are coming soon are mobile check deposit, real-time bill payment, cash withdrawal via QR, save favorite transactions, and more product applications. 

The old BPI Mobile app will continue to be available for users but will eventually be phased out before the end of the year.

The new app is now available for download from the App Store and Play Store.

Leave a Reply